Remote Case Managers

Are you a highly organised and detail-oriented individual with a knack for administration? Do you thrive in a fast-paced environment and possess excellent communication skills? If so, we have an exciting opportunity for you to join our growing team as a Case Manager!

Mortgage Winners is part of the UK's largest award-winning network of mortgage brokers, offering our clients access to over 12,000 mortgage options from 90+ lenders. With a growing client base and a commitment to professional development, we provide a fantastic platform for ambitious individuals to excel. We're looking for talented individuals to join our highly committed team.

As a Case Manager, you will be an integral part of our team, supporting our Mortgage and Protection Advisers throughout the mortgage application process.

Key Responsibilities:

• Processing mortgage applications: Accurately inputting data, preparing necessary documentation, and ensuring all paperwork is compliant and complete
• Liaising with clients, providers, and solicitors: Acting as a key point of contact, providing updates, resolving queries, and ensuring smooth communication between all parties
• Managing case files: Maintaining meticulous records, updating systems, and tracking the progress of each application from submission to completion
• Conducting compliance checks: Ensuring all applications adhere to regulatory guidelines and internal policies
• Providing administrative support: Assisting with general office duties, scheduling appointments, and preparing reports as required

What We're Looking For:

• Proven experience in an administrative role, ideally within the financial services or mortgage sector
• Exceptional organisational skills with a strong attention to detail
• Excellent written and verbal communication and interpersonal skills, with the ability to build rapport quickly with clients and colleagues
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work independently and as part of a team, managing multiple tasks and meeting deadlines
• A proactive and positive attitude, with a willingness to learn and adapt
• Knowledge of mortgage products and processes is highly desirable but not essential, as complete training will be provided
• The ability to work from home

What We Offer:

• A competitive basic salary
• The opportunity to work with a reputable and growing firm
• A supportive and friendly working environment where your contributions are valued
• Opportunities for professional development and career progression
• Remote working for an improved work-life balance

Ready To Take The Next Step In Your Career?

If you're a dedicated and enthusiastic administrator looking for a rewarding role, we'd love to hear from you!

Contact us today to explore how your career can grow with us.

Mortgage Winners is an equal opportunity employer and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.